Last Updated — January 2026

999game Terms & Conditions — Detailed Terms of Use

Please take a moment to read these rules before creating an account at 999game. Everything is written in plain, straightforward language so every point is easy to understand — no hidden terms.

Effective: 1 January 2026
Language: Bengali
Applies To: All Registered Members
Age Requirement: 18+

Table of Contents — Quick Navigation

Key Terms at a Glance

Six essential things to know before playing at 999game

One Account Per Person

Each person may only register one account. Multiple accounts sharing the same device, phone number, or payment method are strictly prohibited. Any violation will result in all associated accounts being closed.

Important
Under 18 Strictly Prohibited

999game strictly enforces an 18+ policy. Age verification is carried out at registration and prior to withdrawal. Accounts belonging to minors will be terminated immediately.

Mandatory
Bonuses Have Wagering Requirements

Bonus funds cannot be withdrawn directly. Each bonus comes with specific wagering requirements. Please review the terms before claiming any bonus.

Find Out
Accurate Information Required

You must provide your real name, date of birth, and phone number when registering. Providing false or inaccurate information will cause your account verification to fail and withdrawals to be blocked.

Verifiable
Deposits Are Non-Refundable

Deposits used in gameplay are non-refundable unless a technical error occurred. Please plan your budget before depositing.

Please Note
Zero Tolerance for Fraud

Bonus abuse, use of cheating software, or defrauding other players — any form of fraud will result in permanent account closure and balance forfeiture.

Zero Tolerance

Full Terms & Conditions

Please read all sections below before using 999game

1

Account Registration & Management

To create an account on 999game, go to the registration page and complete the form with accurate information. The name, date of birth, and phone number provided at registration will be used for all future verification steps. Entering different details later will complicate the KYC process and may result in withdrawals being blocked.

Each individual is allowed a maximum of one account. If two active accounts are found belonging to the same person, both will be terminated and the balances may be forfeited.

You must keep your account password and login credentials strictly private. Sharing account access with any third party is not permitted. The account holder is fully responsible for all activity that occurs on their account.

Selling, renting, or transferring your account to anyone else is strictly prohibited. If discovered, both parties' accounts will be permanently closed.

Security Tips: Use a strong password. Avoid logging in over public Wi-Fi. Keep two-factor authentication (2FA) enabled at all times.
2

Eligibility, Age & Geographic Restrictions

You must be 18 years of age or older to register and play at 999game. This age requirement is set in accordance with international gaming laws and our licensing conditions — no exceptions.

A copy of your National ID or passport may be requested at any time for age verification when a withdrawal is initiated. Withdrawals will remain on hold until the required documents are submitted.

Accessing 999game from restricted countries is prohibited. This list is subject to change, and 999game reserves the right to restrict access from specific regions at any time.
3

Payment, Deposit & Transaction Policy

999game currently accepts deposits via bKash, Nagad, and Rocket. The minimum deposit amount is ৳200, and a single transaction may not exceed ৳50,000. Daily deposit limits are set separately.

Deposits are normally credited to your account instantly. If there is a delay for any reason, contact the support team within 24 hours and include a screenshot of the payment.

  • There are no processing fees on deposits — 999game covers these costs entirely.
  • Deposits from third-party accounts are not accepted — the payment method and account holder must be the same person.
  • 999game reserves the right to hold or block any suspicious transactions.
Please Note: Funds already used in gameplay cannot be refunded unless a technical error occurred. Set your budget before you deposit.
Payment Methods Minimum Deposit Maximum Processing Time Fee
BKash ৳200 ৳50,000 Instant Free None
Cash ৳200 ৳50,000 Instant Free None
Rocket ৳300 ৳30,000 1–5 Minutes Free None
4

Bonuses, Promotions & Vouchers

999game regularly offers a variety of bonuses — welcome bonuses, reload bonuses, weekly cashback, referral bonuses, and more. Each bonus has its own terms, clearly stated on the bonus page.

Wagering requirements must be met before a bonus can be withdrawn. For example: a ৳1,000 bonus with a 20x wagering requirement means you must place a total of ৳20,000 in bets before making a withdrawal.

Claiming the same bonus multiple times, using multiple accounts to collect bonuses, or any other form of bonus abuse is strictly prohibited. If detected, the bonus and all winnings derived from it will be forfeited.

999game reserves the right to modify, suspend, or cancel any bonus offer at any time without prior notice. Any changes to an ongoing bonus will not affect members who have already claimed it.

5

Gaming Rules & Fair Play Policy

All games on 999game use third-party certified Random Number Generators (RNG), ensuring that every game outcome is entirely random and beyond anyone's control. 999game does not influence game results in any way.

The use of bots, automation software, or any form of artificial assistance in games is strictly prohibited. Players must treat other participants and dealers in Live Casino games with respect. 999game reserves the right to suspend any account found violating these standards.

Technical Issues: If a technical error causes an abnormal win in any game, that win may be voided. In such cases, the original stake will be refunded, but the abnormal winnings will not apply.
6

Withdrawal Policy & Process

The minimum withdrawal amount is ৳500. Withdrawals must be made using the same payment method used for your deposit — for example, if you deposited via bKash, your withdrawal must also go to bKash. This policy is in place to prevent money laundering.

KYC verification must be completed before your first withdrawal. This requires submitting a clear photo of your National ID, passport, or driving licence to the support team. Verification is usually completed within 1–2 business days.

  • Once verification is complete, withdrawals are typically processed within 1–4 hours.
  • In some cases, processing may take up to 24 hours.
  • No fees are charged on withdrawals.
  • Additional verification may be required for suspicious transactions.
7

Responsible Gaming & Self-Exclusion

999game believes gaming is for entertainment — not a source of income. We encourage all members to set personal limits. You can configure deposit limits, loss limits, and session time limits directly in your account settings.

If you feel that gaming is having a negative impact on your life, you can use the self-exclusion option. Once activated, your account will be automatically suspended for a set period, and logging in during that time will not be possible.

Once self-exclusion is activated, it cannot be cancelled before the chosen period ends. This feature is designed to serve as a firm commitment, not a substitute for willpower.

Full details and support resources are available on the 999game Responsible Gaming page.

8

Account Closure & Bans

You may close your account at any time. Simply notify our Support team and your account will be closed within 24 hours. Please withdraw any remaining balance before requesting closure.

999game may unilaterally close or suspend an account for any of the following reasons:

  • Opening multiple accounts or allowing a third party to use your account.
  • Abusing bonuses or exploiting system vulnerabilities.
  • Registering with false information or attempting to bypass verification.
  • Suspicion of money laundering or illegal activity.
  • Use of bots or automation software.
Forfeiture: If your account is terminated due to a rule violation, your balance may be forfeited and legal action may be taken where applicable.
9

Privacy & Data Protection

999game stores all member personal data with the highest level of confidentiality. All information is protected by 256-bit SSL encryption. Data is never sold or shared with third parties — the only exception being valid requests from legal authorities.

Full details on how your data is collected, used, and protected can be found in the 999game Privacy Policy. By creating an account, members consent to that policy.

10

Terms & Conditions Amendment Policy

999game may update these Terms & Conditions at any time. Members will be notified in advance of major changes via email or app notification. Minor changes take effect immediately upon publication on the site.

Continued use of the platform after any changes constitutes acceptance of the updated terms. If you do not agree with the changes, you have the right to close your account.

Keep These Key Rules in Mind

Keep these points in mind for the best experience at 999game

Provide Accurate Information

Incorrect details at registration will cause verification to fail and prevent withdrawals. Please provide your real name and phone number.

Read Bonus Terms

Check the wagering requirement before claiming a bonus. Claiming without understanding the terms may lead to disappointment later.

One Account Only

If you open two accounts, both will be closed. If you forget your password, please contact Support.

Transact Using Your Own Payment Method

Deposits and withdrawals must be made using the same payment method registered under the same name. Third-party accounts are not permitted.

Bonus Usage — Detailed Rules

Follow these rules to get the most out of bonuses at 999game

1
Wagering Requirement (WR)

Every bonus has a specific wagering multiplier. The bonus balance cannot be withdrawn until this requirement is met. To calculate your wagering requirement: Bonus Amount × WR Multiplier = Total Wager Required.

2
Expiry Period

Every bonus has an expiry period — typically 7 to 30 days. If the wagering requirement is not completed within that period, the bonus will be forfeited. Extensions are not available.

3
Game Restrictions

Some bonuses are restricted to specific game categories. For example, a slots bonus may not be usable in Live Casino. The applicable games are listed in each bonus's details.

4
Maximum Win Limit

Some bonuses may have a cap on the maximum amount you can withdraw. Any winnings beyond that limit will not be included in your withdrawal.

5
One Bonus at a Time

Multiple bonuses cannot be active at the same time. Before claiming a new bonus, you must either complete the wagering requirement on your current bonus or forfeit it.

6
Right to Cancel Bonuses

999game reserves the right to void bonuses and any associated winnings if irregular play patterns or bonus abuse are suspected.

Terms & Conditions Change History

Change Log by Date

Jan 2026
Last Updated: Bonus wagering policy has been clarified. Withdrawal processing timeframes have been updated.
July 2023
Payment Category: Rocket payment method added. Daily deposit limits have been updated.
March 2023
Responsible Gaming: Self-exclusion section expanded. Cooling-off period policy added.
Oct 2022
KYC Policy: Mandatory verification for first-time withdrawals has been introduced.
Jan 2021
Initial Version: The core Terms & Conditions of 999game are published for the first time.

Account Inquiries

Direct answers to the most frequently asked questions from our members

To update your account details, log in and go to the Profile Settings page. For a phone number change, an OTP will be sent to the new number to complete verification. Name changes work a little differently — your registration name cannot normally be updated automatically, as it is tied to KYC verification. If you entered the wrong name or your name has changed after marriage, please contact the support team. Providing the relevant documents (such as your NID or marriage certificate) will allow them to update it manually. Reaching out via email or live chat is the fastest way to get this resolved.

There are several reasons your account may be locked. The most common is entering an incorrect password multiple times — in this case, access is usually restored automatically after 30 minutes. If you have activated self-exclusion, you will not be able to log in until the specified period ends. If 999game suspends your account for security reasons, you will be notified by email or SMS. If none of these apply, contact support directly via live chat. Please have your registered phone number and name ready — the team will verify your identity and either unlock your account or explain the issue. If you cannot log in because you have forgotten your password, use the "Forgot Password" option on the login page.

Register & Accept the Terms — Get Started Today

999game's rules are transparent, fair, and written in plain language. You've read the terms — now register and claim your 150% welcome bonus.

Transparent Terms Secure Platform bKash & Nagad Supported
বাংলা